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General Conditions of Sale and Use (CGV/CGU)

1. About us

 

SAS HASHTAG PARIS registered under its SIRET number 82868576800024 and under its VAT number FR84828685768 whose head office is located at 84, Avenue des Champs-Élysées 75008 PARIS - FRANCE publishes the website accessible at the following address:
www.hashtag-paris.com

HASHTAG PARIS offers Internet users who connect to its website www.hashtag-paris.com the opportunity to purchase the products offered for sale there.

 

 

2. Preamble


HASHTAG PARIS invites Users to carefully read these General Conditions of Sale and Use (hereinafter the “CGV/CGU”). Placing an Order implies acceptance of the General Terms and Conditions. The characteristics of the Products are indicated on the Website. It is up to the Customer to take this into account before purchasing. The photographs or graphics presented on the Website are not contractual.

The Customer acknowledges having read them and accepted them by checking the box provided to do so before placing their Order online.

The General Terms and Conditions govern the conditions under which HASHTAG PARIS sells its Products to its Customers via its Website.

They apply to all sales concluded by HASHTAG PARIS and are binding on any contradictory document, in particular the Customer's general conditions of purchase.

They are systematically communicated to the Customer who requests them.

In the event of a subsequent modification of the General Terms and Conditions, the Customer is subject to the version in force at the time of their Order.
 

3. Definitions

“Customer” means the Professional or Consumer who has placed an Order for a Product sold on the Website;

“Order” means any order placed by the User registered on this Site;

“General Conditions of Sale and Use” or “CGV/CGU” designate these general conditions of use and online sale;

“Consumer” means the buyer who is a natural person who is not acting for professional needs and/or outside his professional activity;

“Products” means material things which may be the subject of appropriation and which are offered for sale on this Site;

“Professional” means the buyer, legal or natural person who acts within the framework of his professional activity;

“Site” means this Site, i.e. www.hashtagparis.fr;

“Company” means the Hashtag Paris Company, more fully designated in Article I hereof; And

“User” means any person who uses the Site.

4. Registration

Registration on the Site is open to all legal or natural persons of legal age and enjoying their full personality and legal capacity.

Use of the Site is conditional on the registration of a User. Registration is free.

To register, the User must complete all mandatory fields; Otherwise, registration cannot be completed.

Users guarantee and declare on their honor that all information communicated on the Site, particularly during their registration, is accurate and compliant. They undertake to update their personal information from the page dedicated to them and available in their account.

Every registered User has a username and password. These are strictly personal and confidential and must under no circumstances be communicated to third parties under penalty of deletion of the account of the offending Registered User. Each Registered User is personally responsible for maintaining the confidentiality of his or her username and password. HASHTAG PARIS will under no circumstances be held responsible for the theft of a User’s identity. If a User suspects fraud at any time, they must contact Hashtag Paris as soon as possible, so that the latter can take the necessary measures and regularize the situation.

Each User, whether a legal or natural person, can only hold one account on the Site.

In the event of non-compliance with the CGV/CGU, in particular the creation of several accounts for a single person or the provision of false information, HASHTAG PARIS reserves the right to proceed with the temporary or permanent deletion of all accounts created by the 'Infringing user.

Deleting the account results in the permanent loss of all benefits and services acquired on the Site. However, any Order placed and invoiced by the Site before the deletion of the account will be executed under normal conditions.

In the event of deletion of an account by HASHTAG PARIS for failure to fulfill the duties and obligations set out in the CGV/CGU, the offending User is formally prohibited from re-registering on the Site directly, through another email address. or by an intermediary without the express authorization of HASHTAG PARIS.

5. Orders

 

Any Order can only be placed when the User has registered on the Site. The User, when logged into his account, can add Products to his virtual basket. He can then access the summary of his virtual basket in order to confirm the Products he wishes to order and place his Order by pressing the “Order” button.

He must provide an address, a delivery method as well as a valid payment method in order to finalize the Order and effectively form the sales contract between him and HASHTAG PARIS. Finalizing the Order implies acceptance of the prices of the Products sold, as well as the delivery terms and times indicated on the Site.

Once the Order has been placed, the User will receive confirmation by email. This confirmation will provide a summary of the Order as well as relevant information relating to delivery. Placing an Order constitutes the conclusion of a distance sales contract between HASHTAG PARIS and the Customer.

HASHTAG PARIS may provide the Customer with price reductions, rebates and rebates depending on the number of Products available on the Site ordered or depending on the regularity of the Orders, according to the conditions set by HASHTAG PARIS.

6. Products and prices

The Products subject to the CGV/CGU are those which appear on the Site and which are sold and shipped directly by HASHTAG PARIS.

The Products are described on the corresponding page within the Site and mention is made of all their essential characteristics. The sale takes place within the limits of available stocks of HASHTAG PARIS. The latter cannot be held responsible for stock shortages or the impossibility of selling a Product for which there is no stock.

When a Registered User wishes to acquire a Product sold by HASHTAG PARIS through the Site, the price indicated on the Product page corresponds to the price, all taxes included, excluding shipping costs and takes into account the applicable reductions in force on the day of the command. The price indicated does not include delivery costs which will be detailed if applicable in the summary before placing the Order. If the total cost of the Products cannot be calculated in advance, HASHTAG PARIS will send the Customer a detailed quote setting out the price calculation formula.

Under no circumstances will a User be able to demand the application of reductions that are no longer in effect on the day of the Order.

 


7. Payment Terms
 

Any Order placed on the Site must be paid by the customer immediately after validation of the order by credit card by clicking on the “Order and Pay” tab.

The products ordered remain the property of HASHTAG PARIS until full payment of the price by HASHTAG PARIS.

The customer guarantees HASHTAG PARIS that he is the holder of said bank card and that the name appearing on it is his own. He communicates in a secure environment on the internet integrated into the site by the financial partner of HASHTAG PARIS, the card number, the expiration date and the cryptogram numbers appearing on his bank card. It is specified that HASHTAG PARIS does not collect or store the customer's bank card details.

The transaction is then carried out according to banking security standards. The debit of the bank card will occur at the time of confirmation of the payment transaction carried out by the customer in the secure payment environment. The customer therefore authorizes his bank in advance to debit his account upon seeing the recordings or statements transmitted via said secure payment environment, even in the absence of invoices signed by the bank card holder.

In the event that, for
whatever reason (opposition, refusal by the issuing center, etc.), the debit of the sums owed by the customer would prove impossible, the purchasing process on the site will be canceled, the order will not be recorded by HASHTAG PARIS and /or will be canceled. In such a case, HASHTAG PARIS will inform the customer on the site and/or by e-mail.

 


8. Delivery

 

Delivery of the products to the customer's address will take place, after payment of the amount of the order has been recorded, to the delivery address communicated by the customer, on the date or within the period indicated by HASHTAG PARIS and at the most late within 30 days of the order date.

You understand and accept that HASHTAG PARIS will not be responsible for direct or indirect damage caused by delivery services.

All items are purchased at the customer's risk. Any damage caused by shipping must be borne by said customer to the transport company. HASHTAG PARIS will provide you with the tracking number and contact details of the transport company. We take no responsibility for lost packages.

It is recommended that the customer check the conformity of the products at the time of delivery and in particular: either indicate on the delivery note, in the form of handwritten reservations accompanied by his signature, any anomalies noted, or as soon as possible contact HASHTAG PARIS by electric mail or post if possible with photo, explaining the non-compliance noted.

9. Claim

 

For all Orders placed on this Site, the Customer has a right of complaint for 7 days from delivery of the Product. It is his responsibility to check the apparent condition of the Products upon delivery. In the absence of reservations expressly expressed upon delivery, the Products are deemed to comply with the Order.

To exercise this right of complaint, the Customer must send HASHTAG PARIS, to the address hashtagparis@yahoo.fr, a declaration in which he expresses his reservations and complaints, accompanied by the relevant supporting documents (receipt slip countersigned by the carrier , photographs...)

A complaint that does not comply with the conditions described above cannot be accepted.

HASHTAG PARIS will replace or reimburse the product as soon as possible and at its expense.



10. Consumer's right of withdrawal

The Consumer has a right of withdrawal of 14 days from the placing of the Order, except for the products mentioned in article L.221-28 of the Consumer Code.

To exercise this right of withdrawal, the Consumer sends a declaration to the address: hashtagparis@yahoo.fr.

The Products must be returned in their original packaging and in perfect condition within 20 days from notification of withdrawal to HASHTAG PARIS by the Consumer. Direct return costs remain the responsibility of the Consumer.

The entire fee paid for placing the Order will be refunded within 14 days of HASHTAG PARIS becoming aware of its declaration of withdrawal.

The refund will be made by the same means of payment as that used for purchase.

11. Non-compliance

In the event of non-compliance of the product delivered to the customer, the latter may request replacement of the product by contacting HASHTAG PARIS in order to obtain the specific procedure to follow.
To this end, the products concerned must be returned complete and in their original condition to the following postal address:

HASHTAG PARIS

84 av des champs elysées
75008 Paris 8
France

Subject to compliance with the reservations mentioned above, in the absence of possible replacement of the returned product, HASHTAG PARIS will reimburse the price of the non-compliant products to the customer's bank account corresponding to the card used on the day of the order within 14 days following receipt by  HASHTAG PARIS returned products.
 


12. Changes

HASHTAG PARIS reserves the right to modify the Site, the General Terms and Conditions as well as any delivery procedure or other element constituting the services provided by HASHTAG PARIS through this Site.

When an Order is placed, the User is subject to the stipulations set out by the General Terms and Conditions in force at the time of placing the Order.

13. Processing of personal data

 

Registration on the Site entails the processing of the Customer's personal data. If the Customer refuses the processing of his data, he is asked to refrain from using the Site.

This processing of personal data is carried out in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016.

Furthermore, in accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time, a right to question, access, rectify, modify and oppose all of its personal data by writing, by mail and proving your identity, to the following address: hashtagparis@yahoo.Fr.

This personal data is necessary to process your Order and issue invoices if applicable, as well as to improve the functionality of the Site.

14. Sharing of collected data

 

The Site may use third-party companies to carry out certain operations. By browsing the Site, the Customer accepts that third party companies may have access to their data to enable the proper functioning of the Site.

These third-party companies only have access to the data collected as part of the performance of a specific task.

The Site remains responsible for the processing of this data.

Furthermore, the User may therefore receive information or commercial offers from HASHTAG PARIS or its partners.

The User may at any time object to the receipt of these commercial offers, by writing to the HASHTAG PARIS address indicated above, or by clicking on the link provided for this purpose in the emails received.

Furthermore, Customer information may be transmitted to third parties without their express prior consent in order to achieve the following purposes:

  • respect the law

  • protect anyone from serious bodily harm or death

  • fight against fraud or attacks against HASHTAG PARIS or its users

  • protect the property rights of HASHTAG PARIS.

 

 

15. Data protection

HASHTAG PARIS ensures a level of security appropriate and proportional to the risks incurred as well as their probability, in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016.

However, these measures in no way constitute a guarantee and do not commit HASHTAG PARIS to any obligation of result regarding data security.

16. Cookies

To allow its Users to benefit from optimal navigation on the Site and better functioning of the various interfaces and applications, HASHTAG PARIS may install a cookie on the User's computer. This cookie allows information relating to navigation on the Site to be stored, as well as any data entered by Users (in particular searches, login, email, password).

The User expressly authorizes HASHTAG PARIS to place a so-called “cookie” file on the user’s hard drive.

The User has the option of blocking, modifying the retention period, or deleting this cookie via their browser interface. If the systematic deactivation of cookies on the User's browser prevents them from using certain services or features of the Site, this malfunction cannot in any way constitute damage to the member who will not be able to claim any compensation as a result.

17. Responsibility

 

HASHTAG PARIS cannot under any circumstances be held responsible for the unavailability, whether temporary or permanent, of the Website and although it uses all its means to permanently ensure the service, it may be that -this may be interrupted at any time. In addition, HASHTAG PARIS reserves the right, by a voluntary act, to make the Site unavailable in order to carry out any updating, improvement or maintenance operation.

As previously mentioned herein, HASHTAG PARIS cannot under any circumstances be held responsible for delivery delays for reasons beyond its control, independent of its control, unpredictable and irresistible or for which the fault cannot be attributable to it.

18. Intellectual property

The brand, the logo, the graphic charter, as well as any other elements making up the structure of this Site are protected under copyright, the ownership of which rests exclusively with HASHTAG PARIS. Any distribution, exploitation, representation, reproduction, whether partial or complete, without the express authorization of HASHTAG PARIS will expose the offender to civil and criminal prosecution.

19. Jurisdiction clause

 

The law governing the CGV/CGU is French law. Any dispute that may arise between HASHTAG PARIS and a User during the execution of these terms will be the subject of an attempt to be resolved amicably. Failing this, disputes will be brought to the attention of the competent courts of common law.

20. Acceptance of the CGV/CGU

The Customer or User expressly accepts the CGV/CGU.
The Customer declares to be aware of it and waives the right to rely on any other document, in particular its own general conditions of purchase.

The Consumer acknowledges having been aware of the information provided for in articles L.111-1 to L.111-7 of the Consumer Code.

Payment Methods
Payment methods

- Credit/Debit Cards

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